London InterCommunity Health Centre London, ON, Canada
Dec 09, 2019Full time
As a member of the Client Care Specialist team, the InReach Worker is the first point of contact for visitors to our busy, downtown location. This role will ensure that the first steps of accessible, appropriate, and responsive care is provided. Fostering a connection to outreach services, system navigation or system partners, the InReach Worker interacts with all those who walk through our doors in an engaging, upbeat manner. This role is ideally suited for someone who is accustomed to working with the populations we serve. Ease in communication, personable mannerisms and a nonjudgemental approach to others are key skills applicants should be able to demonstrate. Actively contributing to a safe and welcoming environment for everyone, this role assists in enforcing client bans or trespassing orders. As well, they respond collaboratively to onsite Emergency Response Codes utilizing their proven deescalation and crisis assessment skills. Ideally, escalated situations are averted through preventative intervention. This is a 14 month contract opportunity with the possibility of extension and an anticipated start in Januaray 2020. To promote staff wellness this contract position offers a competitive salary, extended health benefits, paid vacation and sick time as well as optional participation in the Healthcare of Ontario Pension Plan (HOOPP). What we’re looking for 5 years experience working with highly vulnerable people who experience barriers to care, including criminalized substance use, stigma, homelessness, struggles with mental or spiritual health, and poverty; required. Formal training in Mental Health First Aid, Assertive Engagement Training, Management of Aggressive Behaviour, Non-violent Crisis Intervention, Trauma- Informed Care; completion of two or more is required. Social service or health care post secondary education/training; considered an asset. Protection, Security & Investigation, Police Foundations, or other related tactical training; considered an asset. Significant experience working within the framework of Harm Reduction, its practices and philosophy. Excellent communication and reasoning skills, French language skills are an asset. Knowledge and value of the social determinates of health. How to Apply Qualified applicants are encouraged to apply by forwarding a resume by Dec. 18 2019: Email: firstname.lastname@example.org Mail: 659 Dundas Street, London, Ontario, N5W 2Z1 Fax: (519) 642-1532 Should you require accommodation in making an application please let us know, we’re happy to help. We are committed to hiring staff that reflect the diversity of the clients and community we serve.